Terms and Conditions

CaptionAI ("us", "we", or "our") operates the captionai.co website (the "Service").

By using the Tools, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

  1. Acceptance of Terms: By accessing and using the "CaptionAI" you agree to abide by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using this tool.
  2. Intellectual Property: The Tools and all associated content, including but not limited to text, graphics, logos, images, and software, are the intellectual property of the respective owners. You may not modify, distribute, reproduce, or use any part of the Tools without prior written consent from the owners.
  3. Use of the Tools:
    1. The Tools are provided on an "as is" basis. The owners do not guarantee the accuracy, completeness, or reliability of the content generated by the Tools.
    2. You are responsible for the use of the Tools and any outcomes or consequences that may arise. The owners shall not be liable for any damages or losses resulting from the use or misuse of the Tools.
    3. The Tools may require you to provide certain personal information. By using the Tools, you consent to the collection, storage, and use of your personal information.
  4. Prohibited Activities:
    1. Violate any applicable laws, regulations, or third-party rights.
    2. Attempt to gain unauthorized access to the Tools or any related systems or networks.
    3. Use the Tools for any illegal, harmful, or unethical purposes.
    4. Disrupt or interfere with the functioning of the Tools or the experience of other users.
  5. Refund and Cancellation:

    We understand that there may be situations where you need to request a refund or cancel a service. The following policies apply:

    1. Refund Requests:

      Our refund policy is designed to ensure fairness, especially considering the computational resources required for running large AI models.

      Refunds are calculated on a prorated basis, meaning you will receive a refund for the portion of the service you haven't utilized. If you haven't used our service at all during a subscription period, you will be eligible for a full refund. If, for instance, your subscription grants you 500 credits for the subscription period, and you request a refund after utilizing 250 credits, you will be eligible for a refund equal to half of your subscription fee.

    2. Refund Processing:

      If your refund request is approved, we will process the refund as soon as we can.

      Card refunds typically take 3-5 working days to credit back into your account. PayPal refunds typically re-appear in your account within 48 hours of issuing the refund.

      Some payment methods impose limits on what transactions you can refund. For example, card payments can only be refunded on transactions less than 120 days old, and PayPal payments if it is less than 179 days old.

    3. Cancellation:

      You have the right to cancel any ongoing subscription or service at any time. You can easily cancel your subscriptions from the subscriptions page in your dashboard or contact us for support. You can still use the service until the end of your subscription period after you cancel.

  6. Modifications and Termination: The owners reserve the right to modify, suspend, or terminate the Tools or any part thereof at any time without notice. They may also update or modify these Terms and Conditions from time to time. Continued use of the Tools after any modifications constitutes your acceptance of the updated Terms and Conditions.
  7. Third-Party Content: The Tools may include links or references to third-party websites or content. The owners do not endorse or take responsibility for the accuracy, reliability, or content of such third-party materials. Your interaction with any third-party content is at your own risk and subject to the terms and conditions of those third parties.
  8. Disclaimer of Warranty: The Tools are provided without warranties of any kind, whether express or implied. The owners disclaim all warranties, including but not limited to fitness for a particular purpose, non-infringement, and accuracy of information.
  9. Limitation of Liability: To the extent permitted by law, the owners shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Tools, even if advised of the possibility of such damages.
  10. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the owners are based. Any legal disputes arising from the use of the Tools shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.